Stop managing internal requests over Slack and email. DevCli Service Desk gives your team a proper internal ticketing system with SLA tracking, agent queues, and priority management.
Free plan available · No credit card required
Capabilities
A proper ticketing system for internal teams — without the enterprise pricing.
Create, assign, and resolve internal tickets with priorities, categories, and status tracking. Never let a request fall through the cracks.
Set response and resolution targets by priority. Get alerted when SLAs are at risk so your team can act before deadlines are missed.
Route tickets to the right person or team automatically. Give each agent a clear view of their queue — no hunting, no confusion.
Build an internal knowledge base so common questions get answered instantly. Fewer repetitive tickets, more time for real work.
Use cases
One desk to handle requests across IT, HR, engineering, and ops.
Laptop setup, access provisioning, software installs — tracked and resolved.
Leave queries, policy questions, onboarding tasks — all in one place.
Bug reports, environment issues, internal tool requests — properly triaged.
Expense approvals, invoice queries, procurement requests — no more email chains.
Why it matters
Set up your first internal help desk in minutes. No consultants needed.
Create free workspace